788bd Privacy Policy
Your Data. Our Responsibility.

788bd collects personal data through a number of channels: directly from you when you register an account or interact with the platform, automatically as you use the platform, and in limited cases from third-party sources such as payment providers. The categories of personal data we collect are detailed below.

1.1 Registration Data

When you create a 788bd account, we collect the information you provide during the registration process, which includes your full name, date of birth, residential address (including city and district within Bangladesh), email address, Bangladeshi mobile phone number, chosen username, and account password (stored in hashed form — never in plain text).

1.2 Identity Verification Data

To comply with Know Your Customer (KYC) and anti-money laundering (AML) obligations, 788bd may at any point during your account lifetime request the following verification documents: a copy of your National Identity Card (NID) issued by the Government of Bangladesh, a valid passport, or another government-issued photo ID. We may also request proof of residential address (e.g., a utility bill or bank statement dated within the last three months) and, for high-value transactions, evidence of the source of funds.

1.3 Financial and Transaction Data

We collect data related to deposits, withdrawals, and betting activity on the platform, including the payment method used (bKash, Nagad, Rocket, Upay, USDT, BTC, Visa, Mastercard), transaction amounts in BDT or crypto, transaction timestamps, and payment reference numbers. We do not store full card numbers or mobile banking PINs — these are handled by the respective payment processors.

1.4 Technical and Usage Data

When you access 788bd, our servers automatically collect certain technical information, including your IP address, device type (desktop, smartphone, tablet), operating system, browser type and version, pages viewed, session duration, in-game actions and bet history, and referral source. This data is used for platform security, fraud prevention, and service improvement purposes.

1.5 Communications Data

If you contact 788bd support via email at [email protected], we retain records of those communications, including the content of your messages and any attachments, for the purpose of resolving your query and maintaining an audit trail of support interactions.

788bd uses the personal data it collects for specific, legitimate purposes directly related to the operation of the platform and the delivery of services to players. We do not process your data in ways that are incompatible with the purposes described in this Policy.

• Account Management: To create, maintain, and manage your 788bd player account, including processing login requests, updating account settings, and managing account closure or self-exclusion requests.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, USDT, BTC, and other supported methods, and to maintain accurate financial records for each player account.
• Identity Verification: To verify that players are aged 18 or above and to confirm the identity of players in compliance with KYC and AML obligations, including checking provided documents against account registration details.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other prohibited conduct on the 788bd platform.
• Responsible Gaming: To monitor player behaviour for patterns that may indicate problem gambling, to enforce deposit limits and self-exclusion requests, and to provide responsible gaming tools to players who request them.
• Customer Support: To respond to your queries, complaints, and requests submitted via [email protected], and to maintain records of those interactions for quality assurance.
• Legal Compliance: To comply with applicable laws and regulations, to respond to lawful requests from competent authorities, and to enforce our Terms & Conditions.
• Platform Improvement: To analyse aggregate, anonymised usage patterns in order to improve the performance, design, and game offering of the 788bd platform. Individual player data is not used for marketing profiling.
• Promotional Communications: Where you have opted in to marketing communications, to send you information about 788bd promotions, seasonal offers (e.g., Eid bonuses, Pohela Boishakh specials), and new game launches. You may withdraw this consent at any time by contacting support.

788bd processes your personal data on one or more of the following legal bases, depending on the specific processing activity in question:

Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal. Withdrawal of consent for marketing communications does not affect your ability to use the 788bd platform or access your account.

788bd does not sell, rent, or trade your personal data. We may share your information with a limited set of third parties only to the extent necessary to operate the platform and fulfil our legal obligations, as described below.

4.1 Payment Service Providers

To process deposits and withdrawals, 788bd shares relevant transaction data with payment service providers including mobile money operators (bKash, Nagad, Rocket, Upay), cryptocurrency payment processors, and card payment networks (Visa, Mastercard). These providers act as data processors on behalf of 788bd and are contractually required to handle your data securely and only for the specified payment processing purpose.

4.2 Identity Verification Services

788bd may use third-party KYC verification service providers to assist with the verification of identity documents submitted by players. These providers are bound by strict data processing agreements and may not use player data for any purpose beyond the identity verification service they provide to 788bd.

4.3 Game Software Providers

Casino games available on 788bd are provided by third-party software suppliers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session data necessary to deliver game functionality. They do not receive personally identifiable registration or financial data unless required for specific game-related compliance purposes.

4.4 Legal and Regulatory Authorities

788bd may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities when required to do so by applicable law, court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect the safety of users, or enforce our Terms & Conditions.

4.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of the 788bd business, your personal data may be transferred to the acquiring entity as part of the transaction. Players will be notified of any such transfer and of any changes to the applicable Privacy Policy that result from it.

788bd uses cookies and similar technologies (such as web beacons and local storage objects) to operate the platform efficiently, keep you logged in during your session, remember your preferences, and analyse how the platform is used in aggregate. This section explains the types of cookies we use and how you can manage them.

5.1 Managing Cookies

Most web browsers allow you to control cookies through the browser settings menu. You can configure your browser to refuse all cookies, accept only certain types, or notify you before a cookie is stored. Please be aware that disabling strictly necessary or security cookies may impair your ability to log in, make deposits, or play games on the 788bd platform. The steps to manage cookies vary by browser — consult your browser's help documentation for specific guidance.

Mobile app users (where applicable) can manage tracking preferences through the device operating system's privacy settings. 788bd does not use cross-site tracking for advertising retargeting purposes on any device type.

788bd retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The retention periods below reflect 788bd's standard data retention schedule.

• Active Account Data: Registration information, financial transaction records, and gaming history are retained for the full duration of a player's active account relationship with 788bd.
• Post-Closure Retention: Following the closure of a player's account — whether voluntary or due to a Terms violation — 788bd retains account data, KYC documents, and transaction records for a minimum of five (5) years from the date of closure. This retention period supports AML compliance obligations, legal dispute resolution, and fraud investigation requirements.
• Communications Data: Support email records and chat transcripts are retained for a period of two (2) years from the date of the last communication, unless the subject matter of the communication is subject to an ongoing investigation or legal proceeding, in which case records will be retained until resolution.
• Technical / Log Data: Server logs containing IP addresses and session data are retained for a maximum of twelve (12) months, after which they are automatically purged unless flagged for security or fraud investigation purposes.
• Marketing Consent Records: Where a player has consented to receive marketing communications, a record of that consent is retained for the duration of the marketing relationship and for a period of one (1) year following withdrawal of consent, for compliance documentation purposes.

At the end of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be associated with an individual player. Where anonymisation is used in place of deletion (for example, for aggregate analytics purposes), the anonymised data no longer constitutes personal data and is no longer subject to this Policy.

As a player on the 788bd platform, you have a number of rights in relation to the personal data we hold about you. 788bd is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights described below, please contact us at [email protected] with the subject line "Privacy Rights Request" and a clear description of the right you wish to exercise.

• Right to Access: You have the right to request a copy of the personal data that 788bd holds about you, along with information about how that data is being processed. 788bd will respond to access requests within 30 days of receipt.
• Right to Rectification: If any personal data that 788bd holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Players may update certain account details (such as email address or phone number) directly from the account settings page.
• Right to Erasure ("Right to Be Forgotten"): You may request that 788bd delete your personal data. This right is not absolute — where 788bd is required by law to retain your data (for example, for AML compliance purposes), deletion requests covering legally retained data will be declined and the reason explained. Where erasure is granted, it will be carried out within a reasonable timeframe.
• Right to Restrict Processing: You may request that 788bd temporarily halt the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to a specific processing activity while that objection is being investigated.
• Right to Data Portability: Where processing is based on your consent or on a contractual basis, you may request that 788bd provide you with a copy of your personal data in a structured, machine-readable format (e.g., CSV) so that it can be transferred to another service provider.
• Right to Object to Marketing: You have the right to opt out of receiving marketing communications from 788bd at any time, without needing to provide a reason. Submit an opt-out request to [email protected] or use the unsubscribe mechanism included in any marketing email.
• Right to Withdraw Consent: Where 788bd processes your data on the basis of your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing already carried out under that consent prior to withdrawal.

Protecting your personal data against unauthorised access, alteration, disclosure, and destruction is a core responsibility at 788bd. The platform implements a comprehensive set of technical and organisational security measures designed to safeguard player data at all points in its lifecycle.

8.1 Technical Measures

• SSL/ TLS Encryption: All data in transit between your browser or device and 788bd servers is encrypted using Transport Layer Security (TLS 1.2 or higher), preventing interception by third parties.
• Password Hashing: Account passwords are never stored in plain text. 788bd uses a strong one-way cryptographic hashing algorithm with salting to store password credentials, ensuring that even in the unlikely event of a data breach, raw passwords are not exposed.
• Firewall and Intrusion Detection: 788bd's infrastructure is protected by enterprise-grade firewalls and intrusion detection systems that monitor for unusual traffic patterns, brute-force login attempts, and other attack vectors on a continuous basis.
• Access Controls: Access to player personal data within 788bd's internal systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum level of data access necessary to perform their specific role. All internal data access is logged and periodically audited.
• Secure Data Storage: Player data is stored on servers housed in secure data centre facilities with physical access controls, redundant power supply, and encrypted storage volumes.

8.2 Organisational Measures

• All 788bd staff with access to player data are subject to confidentiality obligations and receive data protection training as part of their onboarding and on a periodic refresher basis.
• Third-party service providers who process player data on behalf of 788bd are vetted for security compliance before engagement and are required to sign data processing agreements committing them to equivalent security standards.
• 788bd maintains an internal data breach response procedure. In the event of a confirmed data breach that poses a risk to player rights, affected players will be notified promptly with details of the nature of the breach, the data affected, and the remediation steps being taken.

8.3 Your Role in Account Security

While 788bd takes all reasonable steps to protect your data, account security is a shared responsibility. You are responsible for maintaining the confidentiality of your 788bd username and password. 788bd strongly recommends that you:

• Use a unique, strong password for your 788bd account that you do not reuse on other platforms.
• Never share your account credentials with any other person, including individuals claiming to represent 788bd support. 788bd support staff will never ask for your password.
• Log out of your 788bd account after each session, especially when using a shared or public device.
• Contact 788bd support immediately at [email protected] if you suspect unauthorised access to your account.

788bd reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or platform functionality. The most current version of this Policy will always be available on the 788bd platform at /privacy-policy. The "Last Updated" date displayed at the top of this page and in the hero section indicates when the most recent revision took effect.

Where a proposed update to this Policy is material — meaning it significantly affects your privacy rights or changes how we process your personal data — 788bd will provide registered players with advance notice of the change via in-platform notification or by email to the registered email address on file, where technically feasible. We aim to provide at least 7 days' notice before a material change takes effect, unless a shorter timeframe is necessitated by legal, regulatory, or security requirements.

Your continued use of the 788bd platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. If you do not accept the updated Policy, you should cease using the platform and contact [email protected] to request account closure.

Previous versions of the 788bd Privacy Policy are archived internally and may be made available upon request by contacting our support team. This practice ensures that any historical data processing activity can be reviewed against the Policy version in effect at the time that processing occurred.